Do I need a driving licence to ride this scooter?
The electric scooters that run on a 250 W motor and the ones that have a top speed of 25 km/h do not require a driver's licence or number plate registration.
However, the Bounce Infinity is significantly more powerful with a top speed of 55-65 km/h(Varies between different models).
Therefore, driver's licence and number plate registration are mandatory to ride it.
When will I get my scooter?
Depending on your order’s sequence in the queue and our delivery schedule the dealer will get in touch.
The booking token money will be adjusted against the final amount you pay to complete your purchase.
Can I cancel my booking?
Yes, you can cancel your booking at any point in time before you make the full and final payment for the scooter.
Will the paperwork happen online?
You have the choice to do the paperwork online or at our dealership stores.
What all cities are you present in?
We're available pan India, please visit
find a dealer page.
Does the sales and delivery of the scooter happen online or at a store?
Customers across India can book our vehicle. We have dealership presence in all major cities to provide sales and after-sales support. These dealers will also provide support to customers pan India.
How do I purchase the vehicle?
You can book and purchase the vehicle on the website or by visiting our dealerships. Post successful booking, our dealer will contact you to take you through the process.
I would like to buy more than one scooter from my booking registration, is it possible?
For every bounce infinity scooter, you need to make a booking separately. We haven't placed any restriction on the number of bookings per person.
However, do note that any person can only avail the FAME II subsidy once since it’s linked to one’s Aadhaar ID.
How do I know if the Bounce Infinity is available in my city?
You can check the availability in your city on the
find a dealer page by choosing your city.
I don’t live in a city where the Bounce Infinity is currently sold,
but I’d really like to buy the vehicle and take it to my city. How can I do that?
Buying the Bounce Infinity from a city where currently it isn’t sold and taking it to another city may be a challenge due to state legalities.
Also, we do not have after-sales service and roadside assistance for the Infinity in such cities, which may hinder your ownership experience.
My booking was made in a different name,
I want to purchase the vehicle in a different name, how do I do it?
After you've made your booking, you can change your ownership details by getting in touch with our customer support or our dealer, unless your full payment has been made.
Once invoiced, ownership details can only be changed at the time of resale.
Is the booking amount refundable?
Yes, the booking amount is fully refundable. However, once the final payment for the vehicle has been made, the booking and final payment amount is non-refundable.
I had booked an Infinity variant that is not available immediately,
can I change my booking to a different variant?
Yes, the booking for an Infinity variant and colour can be changed till the time full payment is made. Please note, this may alter timelines for your Infinity being made available to you.
Can I get the Bounce Infinity on lease?
No, the Bounce Infinity is currently not available on lease.
Is the scooter delivered with a battery?
Yes
Do I get a number plate along with the scooter?
Your scooter will undergo the usual RTO registration process and you will receive a green number plate with white text.
What is the warranty of the vehicle with battery?
Bounce infinity comes with the best in class of warranty for both vehicle and battery.
Vehicle alone comes with 3 yrs/40000* Kms, whichever comes first.
Battery alone comes with 3yrs/45000* Kms, whichever comes first.
What is the range of the vehicle?
Bounce infinity comes with state of the art Lithium ion battery with superior performance.
The range of the vehicle with a fully charged battery under IDC (Indian Driving cycle) conditions is 85* kms.
Why buy a Bounce Infinity scooter?
Bounce Infinity is the first EV of its kind in India with removable battery. The EV is sophisticated, smart, and affordable at the same time.
Can I charge the vehicle by myself?
Yes, you can use the Bounce Infinity portable charger. The battery can be easily removed and carried along.
You can plug the battery with the charger into any 5 amp socket, which is commonly available anywhere in India, be it at home or office.
What is the warranty policy for the scooter?
Bounce Infinity e.1+ comes with a 40,000 km or 3 year-warranty, whichever is earlier.
What is the top speed and range of the scooter?
Bounce Infinity e.1+ has a top speed of 65 km per hour and has a range of 85 km per charge. (As per IDC)
Is the vehicle and the dashboard rain-proof?
Yes, your Bounce Infinity can be driven in rain, however we suggest you carry a raincoat for yourself. The dashboard is also rain-resistant.
Can I ride the vehicle in stagnant water?
Yes, you can ride the Infinity in stagnant water up to a depth of six inches or 150 mm, with all safety precautions taken for the rider.
You can be rest assured that all key components below the floorboard are IP67 rated and will not be affected.
We recommend you watch out for potholes though.
Can I get a lower top speed in case I don’t need a higher top speed?
The Bounce Infinity comes with multiple driving modes – Eco mode can reach a top speed of 40 kmph and Power mode can achieve up to 65 kmph.
You can choose a mode best suited to your riding style.
How do I get the best range and energy efficiency out of my Bounce Infinity?
Here are a few tips to get the best performance out of your Bounce Infinity.
1. Do not brake frequently while riding. Though it is a common practice among scooter riders to hold the rear brakes ever so slightly while riding,
it should be avoided as it reduces the life of your brakes and consumes extra energy in the process, thus reducing your efficiency.
2. Rapid acceleration and riding at high speeds also uses up your battery faster.
3. Maintain the recommended tyre pressure and check periodically (refer to the ownerÕs manual for correct tyre pressures for your vehicle). If they are under-inflated, their rolling resistance increases as a result, more energy is consumed to move your scooter.
Can the Bounce Infinity be used in hilly areas/regions?
The Bounce Infinity is easy to ride over inclined roads with the hill assist mode.
It has been driven from the south-to-north of India covering 4340 km (Kanyakumari to Khardungla) in just 19 days on the scooter across 11 states.
Are test rides available for the Bounce Infinity Scooter?
Doorstep & dealership test rides for the Bounce Infinity Scooter are live across India.
These include Andhra Pradesh, Assam, Bihar, Chhattisgarh, Delhi, Gujarat, Haryana, Jharkhand, Karnataka, Kerala, Madhya Pradesh,
Maharashtra, Odisha, Rajasthan, Telangana, Uttarakhand, Uttar Pradesh & West Bengal. We are scaling up test rides all across India.
How to schedule a test ride?
You can schedule a test ride by going to the
test ride page. Choose the type of test ride you wish for, select the nearest dealer & fill your details.
Once the test ride is scheduled our team will get in touch to assist further.
How much time does it take to charge the Bounce Infinity?
The charging times for different variants are as under:
Bounce Infinity E.1 : It takes approximately 50 Mins to charge from 0 - 80% with the 2kW fast charger & with the 600 W standard charger: 3 - 4 Hrs.
Bounce Infinity E.1+ : It takes approximately 3-4 Hrs to charge from 0 - 100% with the 600 W standard charger.
Bounce Infinity E.1 LE: It takes approximately 3-4 Hrs to charge from 0 - 100% with the 600 W standard charger.
Is the charger price included with the total cost of the vehicle
or do we have to purchase it separately?
The charger is included in the total cost of the vehicle.
Can I use other electric vehicle chargers for charging the Bounce Infinity?
No, it is advised to use Bounce provided chargers only to charge your Infinity for better performance and longer life of the battery.
Usage of chargers not supplied or recommended by Bounce will result in loss of warranty for your Infinity.
How do I charge my vehicle at home?
The Bounce Infinity comes with a plug-and-play portable charger & removable battery that can be carried anywhere and charge at any standard 5A or 15A domestic socket.
Does the Bounce Infinity come with fast charging?
Yes the Bounce Infinity E.1 comes with fast charging where it gets charged fro 0 - 80% in 50mins using a 2kW fast charger.
How much energy is consumed to charge the Bounce Infinity completely?
It takes around 1.5 - 1.7 units of electricity to fully charge the Bounce Infinity.
How much does it cost for one full charge of the Bounce Infinity?
Assuming the cost of electricity to be ₹ 7, it would cost you just ₹ 12 for charging your Bounce Infinity from 0% to 100%. This will allow you to cover a distance of 85km+ per charge.
How do I connect my smartphone to the Bounce Infinity?
Your smartphone can be connected to the vehicle through the Infinity app via bluetooth. The Infinity app is available in the
app store &
play store.
Will it affect the mobile connectivity feature if I change my mobile number?
No, your connected scooter experience won’t be hampered if you choose to change your mobile number.
You must request the change of registered mobile number by contacting customer support
Can I track my vehicle on the mobile app?
Yes, you can track the last parked location of the vehicle on your smartphone.
You can also access the ‘Live location’ feature on the Infinity app to know the exact location of your scooter at any given time, depending on network status.
What is the process to claim subsidy?
We will do all the paperwork for you, the benefits of subsidies will be directly passed onto you.
But in some cases of state subsidies, we may need certain additional documents from you.
Will I get a FAME II subsidy on purchasing the vehicle?
Yes. However, the subsidy will be applicable to only 1 electric vehicle per customer and linked to your Aadhar Number.
Can I get the finance done from my end?
Yes, the Bounce Infinity is available for purchase through financing & EMI options. Please contact the dealer for further details.
What are the banks you have tied up with for financing?
We have the right partners to support you. You can see a full list of banking and insurance partners on the website.
Do I have to apply for a loan online or at a bank branch?
We have a phygital (physical + digital) model. You can apply for a loan online as well as at our dealership stores, physically.
Can I purchase the vehicle on EMI? Do you offer financing options?
Yes. The Bounce Infinity is available for purchase through EMI options. Please contact the dealer for further details.
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